Energy Rebate Scams
The public is being warned about a significant rise in energy scams linked to the cost-of-living crisis and increased consumer vulnerability.
Scam text messages are circulating offering rebates and offers to apply for grants. Criminals are attempting to trick you to click on the malicious links, which will take you to an ‘official’ booking platform that asks you to submit personal information. Other scam examples include impersonating Ofgem, or your council, and asking for card details.
It’s important to remember that you do not need to apply for the discount as this will be applied automatically to your bills for 6 months from October.
Advice Direct Scotland said:
- No household will be asked for their bank details to process payments, or to receive the rebates, and should not supply this information.
- Consumers should also avoid clicking on any links in emails or text messages, as these can take them to cloned websites that have the intention of stealing our personal or financial information. These links can also sometimes install malware on devices when clicked.
- More information on the Energy Bill Support Scheme can be found at www.energyadvice.scot
You can report suspicious text messages to 7726, emails to [email protected] and delete the message.
Trading Standards Scotland hosted a webinar on how to recognise and avoid energy scams and where consumers can find legitimate and impartial information and advice on installing and upgrading energy efficiency measures in their homes.